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Robotic Process Automation (RPA) is one of the rapidly growing developments in Business Process Management (BPM) due to its extensive scope.  Before moving further, let us first understand RPA in simple terms and there is no other better statement than “RPA takes the robot out of the human” (Source). So, RPA can execute repetitive clerical tasks performed by humans, with a virtual workforce.  Tasks like data entry of claims, cheques, segregation of documents, answering basic queries, etc. fall under this...Read More

Scale your business, let robots handle mundane tasks Why didn’t SMEs adopt RPA? Relatively small, focused, and domain-intensive small and medium companies should have adopted RPA to automate some of their processes. But what happened? There were apprehensions based on assumptions:  RPA is for enterprises that require governance, high maintenance and ITConfusing pricing of the Enterprise RPA platformsThe need for technology resources to maintain the bots. If you feel that RPA technology is can be leveraged only by large enterprises,...Read More

Numerous and diverse organizations from around the world are adopting robotic process automation (RPA) to ensure that their business operations are more beneficial, have fewer blunders, and improve information security. Fundamentally, RPA is deployed to help organizations strategically pivot as per changing business landscape to fulfil company goals and visions. However, how can organizations know whether RPA is developed and deployed appropriately? How can organizations guarantee stakeholders that everybody had been advised and supporting documentation was well placed? How can...Read More

Digitization in industries is redefining everything once again. It is altering the way people and businesses interact with technology. The healthcare industry is no exception. As the industry deals with ever-growing amounts of data associated with patients and other healthcare processes, the adoption of advanced digital technologies like AI, RPA, and cloud computing is on the rise.  Along with data surge and the need to process it, healthcare is also facing various problems. These include increasing healthcare costs and multiplying...Read More

We are in a world where we have access to automated capabilities. Automation is not a new-born concept. It’s been present for quite some time as manufacturing sectors started implementing automation in assembly lines a decade back. Even though automation is becoming popular, especially due to the hype of autonomous vehicles, numerous organizations still feel hesitant to deploy this technology.  It’s because these organizations fear change and employees assume that their jobs are at risk instead of focusing on the...Read More

Ever wondered what makes AI so attractive? It is its capacity to imitate human capabilities in just the blink of an eye. From a robotic tea creator serving you a glass loaded with rich tea, to processing loan applications a lot quicker than their human partners, to personalized web series and film recommendations on Netflix, and it’s just the tip of the iceberg. What’s more, exactly when the rundown seems to end, AI has likewise developed its applications in ERP...Read More

Recent advances in cutting-edge technologies such as Artificial Intelligence, Machine Learning, and Natural Language Processing (NLP) have fostered a unique digital experience for both businesses and customers. With rapid technological advancements, Conversational AI has become prevalent these days, performing work faster and more accurately than humans.  Conversational AI significantly automates communication and creates a personalized experience, saving companies lots of expenses for customer services. Integrating conversational AI with automation creates an extended omnichannel experience to facilitate.​ ​ Many businesses embrace...Read More

The year 2020 has urged the need for digital transformation in businesses across the globe. This is mainly due to the effects of the COVID-19 pandemic that has put every business at a standstill.  In this scenario, business decision-makers are prompted to leverage digital solutions, driving the next process transformation to stay relevant and competitive. Process transformation focuses significantly on business activity, using advanced technologies that open up new opportunities for organizations to reinvent business processes throughout the organization. Many...Read More