Robotic Process Automation (RPA) is one of the rapidly growing developments in Business Process Management (BPM) due to its extensive scope.
Before moving further, let us first understand RPA in simple terms and there is no other better statement than “RPA takes the robot out of the human” (Source). So, RPA can execute repetitive clerical tasks performed by humans, with a virtual workforce.
Tasks like data entry of claims, cheques, segregation of documents, answering basic queries, etc. fall under this category. RPA is not dependent on the development of code and does not require any direct access to the code or database of the applications which is a plus point of this technology.
Now lets us understand clearly FROM “WHY?” TO “WHY NOT! in the Digital Era.
Digital Leaf is working with customers who are at different stages of their RPA journey.
A few have started identifying their first rule-based processes to automate.
And there are those who started their journey long ago and have started scaling and extending the scope to Intelligent Automation.
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