Date: Jul 21, 2020
Unlocking the opportunities in chatbot and RPA integration
The recent trends in enterprise operational strategy suggest that RPA and chatbot integration is one of the most widely adopted technology integrations for developing a unique ecosystem. Organizational chatbots can solve many challenges relating to customer service, employee self-service, and organizational scalability. Industry experts are combining the automation capability from RPA and cognitive intelligence from chatbots to improve productivity and business advantage.
The road to the future!
As the integration matures, organizations create intelligent conversational and user experiences for customers and employees, which can reduce business operational costs and increase the productivity of the employees.
Chatbots require RPA to unlock its potential for complex tasks handling and enables meaningful conversations and RPA for the conversational interface of chatbots to take automation to the next level – self-servicing automation.
Digital Leaf helps enterprises with a range of RPA and technology integration and solutions. If you’re interested in discussing the possibility of deploying RPA bots for your organization, please get in touch with our RPA experts. Write to hello@digitalleaf.io
